Housekeeper/Facilities Support
Position Summary
Big Bear Retreat Center is currently seeking a Housekeeper / Facilities Support associate to manage and improve the cleanliness of our properties, consisting of ±20 buildings and a guest capacity up to 100. This role will be primarily housekeeping and only supporting facilities when needed.
The Housekeeper is responsible for executing and overseeing the consistent upkeep and cleanliness of Big Bear Retreat Center. This includes the properties both on and off campus.
The Facilities & Maintenance Support helps to ensure the property is well maintained, functional, safe, and hospitable for all guests. Primarily responsible for weekly regular proactive maintenance, as well as supporting on maintenance projects as needed and skilled.
You will work closely with the Facilities Manager and Operations team, to help ensure campus, cabins, and houses are clean, safe and well set up for guests. This role requires you to be on-site at BBRC.
This individual must have superior communication and interpersonal skills, a high level of attention to detail, cleanliness and follow through. Our ideal candidate is an adaptable self-starter with the ability to take initiative, prioritize tasks and maintain strict confidentiality.
Wage: $20 per hour.
BBRC Overview
Big Bear Retreat Center (BBRC) is a retreat destination located on +/-100 acres in the San Bernardino National Forest - and bordering 800 acres of protected forest. Founded in 2018, BBRC was envisioned as a Southern California meditation residential retreat destination. Our main offerings continue to be silent meditation retreats, but part of BBRC’s mission also includes providing retreat space for other groups, with a focus on being an accessible center to people who may not otherwise experience retreats.
BBRC offers meditation, dharma, and respite retreats, as well as non-meditation retreats for other mission aligned organizations and individuals. BBRC has collaborated with partners to provide inclusive meditation retreats including the first residential transgender and gender expansive retreat, Spanish language retreat, Black Women’s retreat, teens of color retreat, and more. Big Bear Retreat Center has also partnered with or hosted non-profit and social justice organizations across Southern California.
Big Bear Retreat Center is located a 2.5-hour drive from Los Angeles, nestled in the ancient Juniper forests of the San Bernardino Mountains at a 7,000-foot elevation (four mountain seasons) near the town of Big Bear Lake.
BBRC Mission
Big Bear Retreat Center is a residential retreat center that provides space for mindfulness, respite, and healing to foster individual and collective transformation and illuminate our connection with nature, one another, and society.
BBRC Vision
Big Bear Retreat Center provides quality hospitality and care in a beautiful natural setting to foster connection, build community, and shape positive social change. We engage across world views, practices, and backgrounds to cultivate generations of leaders and change makers that promote greater compassion, equity, and justice in the world. One retreat at a time.
Role and Responsibilities:
Oversees and conducts the housekeeping and laundry of the buildings on campus and off campus owned by the Retreat Center to maintain an extremely high level of cleanliness, comfort, and aesthetics
Ensures an efficient and complete turnover
Responds to guest needs of hospitality, comfort, and safety during retreats
Maintains adequate inventory of all housekeeping and cleaning items and supplies for the facilities including linens, cleaning supplies, paper products, toiletries, and other supplies as needed
Supports Facilities Manager as needed on other property maintenance and projects
Assists with maintenance entry level duties when needed (e.g. changing light bulbs, batteries, landscaping, snow removal, etc.)
Collaborates with other staff to propose and implement environmental sustainability measures to minimize harm, improve the quality of the experience for guests, and conserve resources
Supports kitchen in dishes and cleaning when needed
Role Requirements:
Physically able to operate cleaning equipment such as: vacuums, brooms, spray bottles
Communicates clearly with a pleasant, warm, and personable demeanor, remaining patient even with difficult people and situations
Excellent organizational and time-management skills with ability to multitask
Excellent follow-through and attention to detail
Willingness to supervise and accept supervision and take direction when asked
Self-starter able to see what needs to be done and do it
Physically able to live and work in Big Bear Lake, CA
Good to excellent driving record
Willing to work weekends and flexible schedule
Willing to work cooperatively with a small community of resident and local staff
Must pass a criminal background check
Preferred Skills and Experience:
Previous experience working in a hospitality environment
Knowledge of environmentally friendly and scent free cleaning agents and procedures
Experience or interest in a meditation practice
Work Environment:
The role requires you to work onsite. Must be able to work flexible hours, including weekends and holidays, as needed.
Physical Requirements:
Must be able to stand and walk for extended periods, often for the duration of a shift. This role requires frequent bending, lifting, and carrying of items up to 50 pounds, including various cleaning equipment.
Flexibility:
BBRC functions best when all staff work toward the common mission. With this in mind, this job description is not intended to cover or contain an all-encompassing listing of activities, duties or responsibilities that may be required. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice based on BBRC’s and your team’s needs.
Big Bear Retreat Center is an equal opportunity employer. At BBRC we strive for equity, celebrate diversity and are committed to creating an inclusive environment for all.